• Tiffany & Co. goes global: The impact on HR

    Tiffany & Co. goes global: The impact on HR

    Tuesday, 22 July 2014
  • Mastering Brazil, South Florida's top trade partner

    Mastering Brazil, South Florida's top trade partner

    Friday, 18 July 2014
  • Selling professional services in Latin America: What architects Perkins+Will have learned

    Selling professional services in Latin America: What architects Perkins+Will have learned

    Monday, 14 July 2014
  • 2nd Annual HR Americas Conference - November 6 - 7, 2014

    2nd Annual HR Americas Conference - November 6 - 7, 2014

    Monday, 14 July 2014
  • Billion Dollar Bosses: Brightstar, Electrolux and Brinks chiefs share secrets, strategies

    Billion Dollar Bosses: Brightstar, Electrolux and Brinks chiefs share secrets, strategies

    Tuesday, 10 June 2014
  • WorldCity's Multinational Directory Available Now! Get your FREE copy today!

    WorldCity's Multinational Directory Available Now! Get your FREE copy today!

    Wednesday, 19 March 2014

News

Miami’s Navarro Discount Pharmacy chain to be sold to CVS

Here’s more proof of the growing importance of Hispanics in the U.S. marketplace: The largest Hispanic-owned drugstore chain in the United States is being bought by pharmacy giant CVS.

WorldCity Staff, 23-07-2014 South Florida Business News

Events

Tiffany & Co. goes global: The impact on HR

Tiffany & Co. goes global: The impact on HR

 

After more than a century focused on sales in the United States, luxury jeweler Tiffany & Co. is shifting its strategy to prioritize consumers in a global marketplace.

Written by Zach Fagenson on 24 January 2012. Posted in HR Connections

FaceBook  Twitter  

Human resources executives at multinationals’ South Florida outposts say they’re planning to hire in 2012, but business isn’t quite yet back to normal and many are focused on what they can to do get new employees up to speed as quickly as possible and hold onto them as long as they can.

“While we’re striving for that retention I’m not expecting someone to stay 10 years anymore,” said Ken Finneran, chief people officer of the Americas for Hellmann Worldwide Logistics at WorldCity’s HR

HELLMANN_KenFinneran-1
Companies need to expect employees to spend less time in each job and should prepare accordingly, said Hellmann's Ken Finneran.
Connections on Jan. 13. “I think if we get five we’re lucky.”

Talent management and retention ranked the highest of 10 HR-specific issues in a WorldCity survey sent to hundreds of HR directors. Though the results are only anecdotal, human resources executives pointed to succession planning and career path, and employee engagement as two other issues at the top of their minds for 2012.

Meanwhile some HR directors are hiring to accommodate additional demand, and others are staffing positions that may have been cut during the economic downturn.

“We doubled the organization this past year,” said Mariana Ortiz de Zarate, HR manager for Latin American and the Caribbean for power management and technology firm Eaton Corp . “We’re going to double it again this year.”

Similarly “Latin America is booming” noted liquor distributor Diageo ’s HR Director for Global Sales Laura Quevedo. Yet “some companies in order to be team players had to be part of a reduction,” said Diversified Search Managing Partner Lorena Keough. “I know many companies said ‘you have to reduce the number of people in São Paulo.’

BARFIELD_RaquelBernardo
Some industries naturally employ more men than women, said Barfield's Raquel Bernardo.
“And you’re left without resources and you have to start playing catch up,” she added.

As HR directors look to begin adding to the ranks, they’re also working out how to deal with overqualified candidates who might leave the position within a short time and are adjusting to the trend of workers spending less time in each position.

“This was the first recession where it wasn’t just middle management who got squeezed, there were a lot of good senior management who were let go,” said Marjorie Kean, managing director for Diversified Search who advocated hiring overqualified applicants. “Companies lost history, knowledge and wisdom and by bringing in someone overqualified you bring in that wisdom.”

Finneran of Hellman Worldwide agreed, saying it “allows you get creative with making the role than what you initially created, but challenges you from the talent management retention side.”

The key with some employees is to keep an eye on their progress and offer them new opportunities before they begin looking elsewhere, and sometimes earlier than when they may have traditionally been considered ready for the next step.

For “high performing employees having a career path for people after three years” is key, said Ortiz de Zarate of Eaton Corp. “If the person is really great and they’ve been there for two years lets offer them the next step before they start feeling bored.”

DIVERSIFIED_LorenaKeough.11.11
Many companies' Latin America offices had to shed staff during the recession to be 'team players,' said Diversified Search's Lorena Keough
Finally the discussion turned to workplace diversity, where Francia Baez Guzman, senior vice president of human resources for Visa International in Latin America and the Caribbean said “diversity issues are going to fix themselves over time, what we’re doing now is fast tracking it a bit until we get to the point.”

And despite many companies’ best efforts to diversify their workforces sometimes they’re simply working against industry and cultural norms.

“In our business to find female technicians, engineers or to find female saleswomen it’s extremely difficult,” said Raquel Bernardo, VP of human resources forBarfield Inc. , “and when I do get the person I try to keep them as much as I can.”

At the same time “the only way you can balance the workforce is to balance the life at home,” said Susanna Sala Bosch, head of HR for Latin America for Bacardi-Martini. “Women in some cultures want to stay home when they have kids, the challenge is how to keep diversity in your workforce.”

HR Connections is one of seven event series organized by WorldCity to bring together executives on international business topics. The HR series is sponsored by the University of Miami School of Business Administration, Diversified Search, and the European Institute of Social Capital. The next meeting is set for March 9.

 

 

FaceBook  Twitter  

Latest Trade Data

U.S. trade increases 2.85 percent through April

U.S. trade with the world rose to $1.28 trillion through the first four months of 2014, according to a WorldCity analysis of the latest U.S. Census Bureau data.

That’s a 2.85 percent increase over the same time period last year. The nation’s exports climbed 2.79 percent to $527.33 billion and imports climbed 2.89 percent to $748.12 billion. The overall trade deficit was $220.8 billion up compared to the same period last year... Read more.

People

Office Depot names former CVS exec Mark Cosby as president, North America

Office supply giant Office Depot Inc., based in Boca Raton, named Mark Cosby as president for North America.

He will oversee the company’s retail, contract sales, e-commerce, merchandising, marketing, real estate and...

WorldCity Staff, 22-07-2014 People

Multinational Directory

WorldCity's Whos Here 2014 Multinational DirectoryWorldCity's multinational directory of more than 1,100 companies with offices in the Greater Miami area, is now available in spreadsheet, as a printed publication or even a free PDF download. Read more.

More News

Recent Events

More People

More Trade Data